New Video Software

Keep up the good work Richard.

I also feel for you.

Its tough when you're caught in the middle, and you have worked your butt off trying to get it right.

I worked in the corporate world for many years, mainly on special projects, and the occasional perplexing, high profile problem can cuase great heartache and sleepless nights.

Have just completed migration of all videos to latest hosting system. So at least, no confusion now with the annoying defects from the initial hosting move. We now have Hollywood-grade copy protection on course videos and I will write to all members soon to give more information on this. Summary of key points follows:

We still have to implement the Apple Fairplay DRM option which takes more time due to their (Apple fanboy biased) application process. So Safari browser will not work on Apple desktops, but should do fine on mobiles. When Safari does work on desktops no screen captures will be allowed, so give some thought to dropping Safari. 😎  

Google Chrome browser is also problematic as Google are ramping up their own internal anti-piracy controls. By year end, Chrome will likely join Safari with a total black-out on screen or video capture.

If you want to screen capture slides please make use of either the Firefox or Edge browsers.

Last week's pirate chasing agency report for your info: (Not looking for sympathy, just a little understanding - perhaps) 😊 

September 2021, Week 4. (ONE WEEK ONLY)

Here is a summary of the infringements we found and which have been submitted for removal:

• Total New Infringements Found: 317
• No Of Critical Links: 90

This week we successfully removed the following infringements:

• Google Deindexations: 21
• File Sharing Links: 517
• Social Media Posts: 1

On my PCs i have to use Firefox now since brave browser doesn't always work which is fine.

But on android no browser i tried works, neither brave nor firefox or chrome.

This new video player is not good, today while I was watching the course I had set the speed at 1.5X but after 3-5min the speed automatically got converted to 1.3X (I don't understand why its getting to 1.3X as there isn't even any option for 1.3X) and this happened many times 

~please help

One more problem, and this is really a big one 

when I am trying to take screenshot of the charts while I was watching the course 

I found that the video player blackens out when I take the screenshot, even tried with 

different browser but same issue, I even tried snip screen function but then also the 

same problem is coming 

in the attachment I have showed what actually came in the screenshot

So what about Firefox? Can you capture with that browser?

BTC Admin

As you told to try fire fox, I tried it but same problem 

Q1: Can I confirm you can still view videos Ok with your browsers but cannot capture?

Yes

Q2: What program are you using to capture?

I tried to take Screenshot with snip and sketch and tried with win+ prt sc

Still waiting for your answer as I am not able to study the course further 

as I make the notes while I see the course and currently due to this 

problem I cant make notes as I take screenshots in form of note 

please do something BTC ADMIN

Hi Richard.

Can confirm that I cannot indeed take a screenshot using the pre-installed snipping tool on Windows 10 while using Edge browser. The screen is turning black the moment I click on the new snip icon. I guess, this will be a bit troublesome for many members.

Feel really sorry for you. Seems like your troubles are probably here to stay.

Hi Abir and Rishi, (and All)

I have reported these troubles to hosting support guys and awaiting their reply. All course videos are still on original host if we do have to go back but that means the pirates win. : (

Hi Richard,

It seems like all the focus on preventing piracy has only made it more difficult for an unknown percentage of the people who brought the course to watch and study the videos. I know it has made it more difficult for me in several ways. Here is one example. I've always used Samsung's browser on my phone to watch the videos when I have spare time. Worked perfectly. Now if I watch a video on my phone I can't skip ahead using the progress bar. Instead, I now have to keep pressing the advance button to skip ahead x number of seconds at a time. Used to if I wanted to pick back up and watch the 2nd half of a video, all I had to do watch touch the progress bar where I wanted to watch.

You are never going to stop piracy, and the truth is, the people who acquire the course via "more creative means" were never going to buy the course in the first place, in my opinion. 

Enjoy the upcoming weekend!

I don't know Richard. I'm with you on this one. I paid for the course as did the ones with the, hopefully soon, fixed issues. As have many, many others I'm sure.

Not to mention Al put together a massive project with Richard's admin over years and years.

To just have people pirate it away undermines everything we paid for and you worked for!

I say MAKE IT AS HARD FOR THEM AS POSSIBLE at the very least.

I am on android and can only watch in Firefox but works fine and tested just now and I CAN take screenshots. For what its worth.

I say MAKE IT AS HARD FOR THEM AS POSSIBLE at the very least.

I totally agree with that, every attempt to prevent piracy is valid. I hope the new host support will resolve these issues. I've been using Chrome here and I can take screenshots to take notes without problems. It's only on safari that I can't play the videos, but Richard has already commented the reasons and that they would be resolved.

Hey Richard. Wanted to provide some feedback. I tried taking a screenshot using Firefox browser on my Windows 7 device in-built snipping tool and it works without a hitch. Don't know if it was because the hosting providers troubleshooted the problem or it was because of the device settings. Just wanted to let you now.

Almost 2 months now. Still not working. I already jumped through all the hoops and wasted my time giving you guys a video and descriptions through a long chain of emails in September. I'm not going to be a dumb dog and do it again. Wouldn't even be surprised that it won't ever be fixed because my problem seems like a ghetto solution to stopping people from just straight up recording their screens. That "solution" is that the entire screen gets covered in white noise in regular intervals of 1-2 seconds whenever I have a video up. It's probably an anti-piracy "feature" according to the video player.

This could be easily fixed just by reverting back to the old players, but I guess you can't make anymore money off the idiots who already paid.