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Hello All,
Ive had a wrong "non existent" data feed at IBKR that had a significant departure from CME. It was a non existent bar / candle at a close, with a big range.
I was a paid data subscriber at the time.
I did read the agreement and all related fine print that avoids any and all liability from IBKR.
And to address the obvious question:
-Yes, I did reach out to them. They told me to get lost.
-Yes, I had reached out to the regulators in my area, they told me to get lost.
-Yes, I have screen shots, logs and videos of the incorrect data feed.
With that said, im wondering if anyone has come across anything similar and whether it was resolved successfully?
Furthermore, irregardless of the outcome, im happy to share the results, just as an fyi to the community, as I imagine we all work with similar brokers / trading similar instruments.
Lastly, just as a speculation, could it have been a front run internal order? The bar is an end of day last bar prior to RTH close during a high volatility period.
Best,
